PRIMARY EXPERTISE AREAS:

— Operating systems, including all client and server versions of Windows
— Computer networking, including Microsoft Azure, Active Directory, DNS, DHCP, TCP/IP, virtualization, file and print services
— Internet and Web technologies, including browsers, servers, the HTTP protocol, Web site design, Web page design, intranets, and e-commerce
— Computer system user interface design, from Apple II to today
— Office automation, including network printing
— Computer-based audio and video

CERTIFICATIONS:

— Microsoft Modern Desktop Administrator Associate (2019)
— Microsoft Azure Administrator Associate (2019)
— CompTIA A+
— Microsoft Certified Trainer (MCT) (since 2007)
— Microsoft Certified Solutions Associate (MCSA): Windows Server 2012
— Microsoft Certified Solutions Associate (MCSA): Windows 10 — Microsoft Certified Solutions Associate (MCSA): Windows 8
— Microsoft Certified Information Technology Specialist (MCITP): Enterprise Desktop Administrator on Windows 7
— MCITP: Enterprise Desktop Support Technician on Windows 7
— Microsoft Certified System Administrator: Windows 7
— Microsoft Certified Technology Specialist (MCTS): Windows 7 Configuration
— MCSA: Windows Server 2008
— MCTS: Windows Server 2008 Active Directory, Configuration
— MCTS: Windows Server 2008 Network Infrastructure, Configuration
— MCITP: Enterprise Support Technician on Windows Vista
— MCTS: Microsoft Windows Vista Configuration
— Microsoft Certified System Engineer (MCSE): Microsoft Windows Server 2003
— Microsoft Certified System Administrator (MCSA): Microsoft Windows Server 2003
— MCSE: Microsoft Windows Server 2000
— Microsoft Certified Professional (MCP): Windows XP Professional Product Specialist
— MCSA: Microsoft Windows 2000
— MCP: Windows 2000 Server Product Specialist
— MCP: Windows 2000 Professional Product Specialist
— MCP: Windows NT Server 4.0 Product Specialist
— MCP: Windows 98 Product Specialist
— MCP: Windows 95 Product Specialist
— MCP: Windows 95 Migration Specialist
— MCP: Windows 3.1 Product Specialist

PATENTS:

— U.S. Patent 4,512,157, "Solar Powered Fluid Heating System," April 23 1985 (inventor)
— U.S. Patent 4,483,320, "Solar Powered Fluid Heating System," November 20 1984 (co-invetor with Otto K. Wetzel, Jr.

ADVISORY POSITIONS:

Glenn served for two years as a technology mentor for Inc. Magazine's small-business website, www.inc.com.

MICROSOFT COURSES CERTIFIED TO TEACH:

— Microsoft Azure Administrator
— Microsoft Azure Fundamentals
— Migrating Application Workloads to Azure
— Installing Windows 10
— Configuring Windows 10
— Protecting Windows 10
— Maintaining Windows 10
— Deploying the Modern Desktop
— Managing Modern Desktops and Devices
— Protecting Modern Desktops and Devices
— Installing and Configuring Windows 10
— Deploying and Managing Windows 10 Using Enterprise Services
— Designing Security for Microsoft Networks
— Fundamentals of Network Security
— Microsoft Security Guidance Training II (E-learning)
— Microsoft Security Guidance Training III (E-learning)
— Deploying and Managing a Public Key Infrastructure
— Installing and Configuring Windows 10
— Supporting and Troubleshooting Windows 10
— Deploying and Managing Windows 10 Using Enterprise Services
— Configuring Windows 8.1
— Supporting Windows 8.1
— Upgrading Your Skills to MCSA Windows 8
— First Look Clinic: Windows 8.1 for IT Professionals
— Hands-On Lab: Windows 8.1 for IT Professionals
— Installing and Configuring Windows Server 2012
— Administering Windows Server 2012
— Configuring Advanced Windows Server 2012 Services
— First Look Clinic: Windows Server 2012 R2
— Hands-On Lab: Windows Server 2012 R2
— Storage and High Availability with Windows Server
— Deploying and Migrating Windows Servers
— Designing and Implementing a Server Infrastructure
— Implementing a Desktop Infrastructure
— Upgrading Your Skills to MCSA Windows Server 2012
— Installing and Configuring Windows 7 Client
— Troubleshooting and Supporting Windows 7 in the Enterprise
— Planning and Managing Windows 7 Desktop Deployments and Environments
— Updating your Windows Server 2003 Server Administrator Skills to Windows Server 2008
— Planning Windows Server 2008 Server Roles
— Creating a Windows Server 2008 Server Deployment Plan
— Managing a Windows Server 2008 Server Infrastructure
— Monitoring and Maintaining Windows Server 2008 Servers
— Managing Applications in a Windows Server 2008 Environment
— Maintaining Windows Server 2008 Active Directory Domain Services
— Maintaining Security in a Windows Server 2008 Environment
— Planning for Windows Server 2008 High Availability and Recovery
— Updating Your Windows Server 2003 Technology Skills to Windows Server 2008
— Configuring, Managing and Maintaining Windows Server 2008-based Servers
— Fundamentals of Windows Server 2008
— Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure
— Configuring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory
— Implementing and Administering Microsoft Internet Information Services (IIS) 6.0
— Administering the Web Server (IIS) Role of Windows Server
— E-Learning - Using Microsoft Virtual Server 2005
— Microsoft Visual Basic Scripting Edition and Microsoft Windows Script Host Essentials
— Implementing Microsoft Windows SharePoint Services
— Managing Enterprise Desktops using the Microsoft Desktop Optimization Pack
— Automating Administration with Windows PowerShell
— Advanced Automated Administration with Windows PowerShell
— Cloud & Datacenter Monitoring with System Center Operations Manager
— IT Service Management with System Center Service Manager
— Fundamentals of a Windows Server Infrastructure
— Active Directory Services with Windows Server
— Networking with Windows Server
— Virtualizing Enterprise Desktops and Apps
— Deploying Windows Vista Business Desktops
— Installing, Configuring, and Troubleshooting Windows Vista
— Configuring Windows Vista Mobile Computing and Applications
— Installing, Configuring, Troubleshooting, and Maintaining Windows Vista
— Supporting Windows Vista and Applications in the Enterprise
— Supporting the Microsoft Windows Vista Operating System and Applications
— Implementing and Managing Microsoft Exchange Server 2003
— Designing a Microsoft Exchange Server 2003 Organization (eLearning)
— Upgrading Your Skills from Microsoft Exchange Server 5.5 to Microsoft Exchange Server 2003 (E-learning)
— Troubleshooting Microsoft Exchange Server 2003
— Managing a Microsoft Windows Server 2003 Environment (E-learning)
— Managing a Microsoft Windows Server 2003 Environment
— Maintaining a Microsoft Windows Server 2003 Environment
— Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts
— Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services
— Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
— Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure
— Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure (E-learning)
— Implementing and Administering Security in a Microsoft Windows Server 2003 Network
— Updating Support Skills from Microsoft Windows NT 4.0 to Windows Server 2003
— Installing, Configuring & Administering Microsoft Windows XP Professional
— Installing, Configuring, and Administering Microsoft Windows XP Professional Service Pack 2
— Deploying Microsoft Office Professional Plus 2007
— Implementing and Maintaining Audio/Visual Conferencing and Web Conferencing Using Microsoft Office Communications Server 2007