Glenn has been designing and presenting technical seminars since 1988, and has developed and led over 300 multi-day public and private (corporate) seminars throughout the US, Canada, England, and Asia.

MICROSOFT: Glenn co-wrote two Microsoft Official Curriculum (MOC) classes on Server 2008, as follows:

    MOC 6431, Managing and Maintaining Server 2008 Network Infrastructure
    MOC 6432, Managing and Maintaining Server 2008 Active Directory Servers

GLOBAL KNOWLEDGE: Glenn contracts with, and has written courses for, Global Knowledge Training LLC, the world's largest provider of Microsoft seminars. He has taught the following Global Knowledge classes (click the links for details):

    Configuring, Managing and Maintaining Windows Server 2008 R2
    Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure
    Migrating to Server 2008
    Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services
    Managing and Maintaining Windows 2008 Server
    Managing and Maintaining a Windows 2003 Server Environment
    Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure
    Microsoft Windows Server 2003
    Microsoft Windows 2003 Configuring Active Directory Services
    Systems Management Server (SMS) 2003
    MCITP Enterprise Support Technician Bootcamp
    Managing Windows Environments with Group Policy
    Planning and Managing Windows 7 Desktop Deployments and Environments
    Administering and Maintaining Windows 7
    Installing and Configuring the Windows 7 Client
    Implementing, Configuring, and Troubleshooting Windows Vista
    Deploying Microsoft Windows Vista Business Desktops
    Installing and Configuring the Windows Vista Operating System
    Configuring Windows Vista Mobile Computing and Applications
    Maintaining and Troubleshooting Windows Vista Computers
    Installing, Configuring, Troubleshooting, and Maintaining Windows Vista
    Deploying Microsoft Office Professional Plus 2007
    Hands-On Windows XP Professional
    Windows 2003/XP Troubleshooting

Glenn codeveloped and taught the following now-inactive seminars for Global Knowledge (links via Internet Archive):

    Implementing and Maintaining Windows Vista
    Migrating to Windows Vista
    Deploying Group Policy for Windows 2003, 2000, and XP Systems

INDEPENDENT SOFTWARE: Glenn wrote and presented the following courses through Independent Software, Inc. to consulting clients such as Lucent Technology, Ernst & Young, and Avaya Communications:

    Learning Dreamweaver 4
    MCSE Certification: Windows XP Professional
    Windows 2000 Architecture
    Windows 2000 Rollout: A Technical Overview
    Supporting and Troubleshooting Windows 2000
    MCSE Certification: Windows 2000 Professional
    MCSE Certification: Windows 2000 Network Infrastructure
    Managing and Implementing Windows 2000 Server
    Getting Started with Windows 2000
    Windows 95/98 Architecture
    Supporting and Troubleshooting Windows 98
    Technical Writing for Computer Professionals
    Customer Service for the Technical Support Professional
    The Help Desk Manager's Workshop

DATA-TECH INSTITUTE: Glenn wrote and presented the following courses for Data-Tech Institute, one of the leading technical training companies in the 1980's and 1990's (links via Internet Archive, where available):

    Supporting and Troubleshooting Windows 95
    Windows 95 on NetWare
    Troubleshooting and Fine-Tuning the Networked PC
    Re-Engineering the Computer Help Desk
    Customer Service Excellence for the Help Desk Professional
    Setting Up and Managing a Computer Help Desk
    The IBM PC Survival Course

In addition to the courses he wrote, Glenn presented the following courses for Data-Tech Institute (links via Internet Archive, where available):

    Supporting and Troubleshooting the Windows Registry
    Supporting and Troubleshooting Windows 3.1
    Supporting and Troubleshooting Windows 3.0
    Understanding LANs