EXPERTISE: Microsoft networking, including Active Directory and Group Policy; Microsoft operating systems, including Windows Server 2008 and Windows 7; Technical training; End-user technical support; Help Desk management

PHILOSOPHY: “The incredible flexibility and depth of modern networking software presents challenges for organizations wishing to leverage that flexibility in ways meaningful for business. Successful technology deployment involves good planning and execution top to bottom, including design, rollout, training, support, documentation, monitoring and maintenance.”

SAMPLING OF PROJECTS:

    Avaya Communications. Hired to train IT staff on Internet technologies, website design, Windows 95 and Windows 98. (2001-2002)
    Ernst & Young, LLP. Hired to develop and present tailored technical briefings for IT managers and technicians in preparation for company's rollout of Windows 2000 and Active Directory. Traveled to 20 US cities, London, and Singapore. (2000-2001)
    Superconducting Supercollider Laboratory. Consulted on setup of computer support Help Desk for mulitnational scientific community. (1993)
    Travelhost Magazine. Programmed multiuser corporate database of sales leads; designed screens and reports. (1987-1989)

CLIENTS: Glenn has provided IT consulting services for the following large organizations over three decades:
    AT&T
    Accenture
    Avaya Communications
    Caterpillar Engine Division
    Ernst & Young, LLP
    Ford Motor Company
    Global Knowledge Training LLC
    IBM
    Inc. Magazine
    Intel
    Internal Revenue Service
    Los Alamos National Laboratory
    Lucent Technology Inc.
    Mary Kay Cosmetics
    MCI
    Security Life Insurance
    Stanford University
    Superconducting Supercollider Lab
    United Way
    U. S. Army